• We are a plug-in service department

    We are a plug-in service department

    creating solutions that drive results

  • We are flexible, agile and adaptive to industry needs

    We are flexible, agile and adaptive to industry needs

  • Provision

    pro·vi·sion: n

    1. The act of supplying or fitting out.
    2. Something provided.
    3. Plans or preparatory action for future needs.


We are


Wholesale service solutions for the technology industry

We see ourselves hidden out of view in your back office. I know that sounds weird but that’s the way we like it. While you won’t physically see us what you will see are the results that we can deliver for your business. We measure our success based on your achievement and try our best to increase your value of customer service to remarkable levels.

Essentially we will devise an entire service solution specifically designed just for you to complement your organisation. We genuinely believe we can make a difference. We see ourselves in partnership with your team, and seek to understand your business needs. With our experienced team of experts, who are based around Australia and New Zealand, your company will be fully supported. Our flexibility allows us to deliver your projects the way you want them delivered.

Some people might use the term ‘plug-in service department’. We think of our back-office solution as an all-encompassing central pivot that will be customised and scaled appropriately. We’re low risk, adaptive and efficient.

Ultimately think of Provision Group as your strategic partner that will lay crucial foundations and assist you to grow.

Wholesale Services

AV Consultation and Drafting

Achieving the desired outcome through professional design, documentation and advice

Project Management

Using our cloud app we’ll deliver the project with transparency and accountability

Audio Visual as a Service

A monthly subscription for your hardware and services

Onsite Warranty Service

Repairs, swap outs, troubleshooting. We work with major brands to support and add value to their product line up

IT/Network Configuration

When AV and IT cross paths we’re here to get the AV hardware running on the IT network

Maintenance Options

Maintenance is the key to system longevity and failure prevention

Help Desk Monitoring

Let us monitor your AV system so when things stop working we can get it going again, often without anyone noticing

National Deployment

We will engage our scalable team of qualified professionals around Australia and New Zealand to service your business



What people say

  • In the past we would travel all over the State to install. Since partnering with Provision Group we have been able to remove the majority of our travel costs and offer all our clients packaged services for our products. Working with Provision Group is more cost effective and scalable to suit our business demands. They customised their service to suit our business and they achieve the required outcomes, which makes for a good experience and an easy decision to partner with them.
    National Sales Manager – We’d like to tell you more about this testimonial, give us a call.

  • We have a business requirement to offer our clients a complete end to end solution, no matter where they are located in the country. Sending our clients product is easy, delivering services to some remote and regional areas while maintaining our quality standards is more challenging, and this is where Provision Group comes in. We have enjoyed a successful partnership with Provision Group for more than five years and they continue to assist us with the delivery of small and medium sized projects, extending our reach and helping us to focus on delivering more outcomes for our customers. Director – We’d like to tell you more about this testimonial, give us a call.

  • As a technology company, for many years we’ve worked to build efficient relationships with AV Integrators to better service our customers in Australia and New Zealand, but unfortunately with ineffective long-term results. Some of the big AV companies have very little focus on customers’ experience and satisfaction and others smaller AV integrators have just not the right processes to deliver B2B national premium services. When we started to discuss with Provision Group about a possible partnership, it all just came very naturally, they listened to and understood our needs for ANZ audio visual deployments, allowed us to propose specific requirements to their processes to meet our expectations and since we’ve started to use their services, it has been nothing but a great experience for all parties involved! National Sales Manager – We’d like to tell you more about this testimonial, give us a call.

We are only happy when you are.

How we work

The companies we partner with operate in diverse sectors and share a bias for growth and change opportunities but don’t necessarily have the time or resources to move to the next level.

It doesn’t matter where you are, be it in a metropolitan capital or regional, because our support network stretches around the country.

We are always looking to partner with outstanding companies.

No deployment is too small, no project is too large. We are well placed to assist in every capacity.

We make ourselves accountable

Our entire process is accountable, if anything goes wrong we know how to fix it.

National Deployment

Installation of 400 digital LED panels across hospital sector

Onsite Warranty Services

We have 1000’s of systems logged and covered in case of failure. That’s some piece of mind.

Places we’ve been

  • City Chic
  • Flight Centre
  • Hello World
  • Mantra
  • NAB
  • NSW Education
  • Oporto
  • QLD Health
  • QLD Education
  • Raine & Horne
  • Ray White
  • Bakers Delight
  • Ben & Jerrys
  • Chubb
  • First National
  • Hastings
  • LJ Hooker
  • Lush
  • Marriott
  • Pillow Talk
  • Radio Rentals
  • Remax
  • RMIT
  • Wendys
  • Westpac
  • schoolsSchools
  • hospitalsHospitals
  • corporateCorporate
  • retailRetail Chains
  • banksBanks
  • gymsGyms
  • conferencesConferences
  • hotelsHotels
  • airportsAirports
  • kindergartensKindergartens
  • governmentGovernment
  • universitiesUniversities
  • defenceDefence
  • miningMining
  • hospitalityHospitality

Our core values matter

These characteristics influence everything we do

    doing business smart

    great solutions and experiences

    work hard and have fun
    get it done and enjoy the ride

    crush the challenges
    shout it out, develop the strategy and communicate it

    360 degree accountability

    Process | Confidence | Trust

    everything is cool when you’re part of a team
    it’s quicker, easier and better together

Let’s talk, we drink coffee

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